ScreenOnPC FAQ

1. Where to find download information?
Please visit https://www.quaray.com .

2. Why can’t I control the phone using the keyboard and mouse of the PC although ScreenOnPC is running?
Please see answers for question 3, 4 and 5.

3. What are the minimum Android version requirements?
To view the screen of an Android phone on a PC, i.e. to perform screen mirroring, the minimum Android version is Android 5.0 Lollipop (API 21). To control an Android phone using the keyboard and mouse on a PC, the minimum Android version is Android 7.0 Nougat (API 24).

4. How to enable Accessibility Service?
Accessibility Service on the phone must be enabled in order to control the phone using keyboard and mouse on a PC. There are three ways to enable Accessibility Service. One way is to firstly start running ScreenOnPC server app, and then enable the Accessibility Service for ScreenOnPC when the Accessbility setting page is shown. The second way is to select “Accessibility” in menu of ScreenOnPC Server app, and then enable the Accessibility Service for ScreenOnPC. Another way is to go to phone Settings -> Accessibility -> ScreenOnPC, switch the button to ON.

Note: Depending on language settings, a phone may use a different term for “Accessibility”. For example, in German, it is called “Bedienungshifen_”; in Russian, it is “Специальные Возможности”; in Hindi, “Simple Use”; in Chinese, “No Obstacles“ or “Auxiliary Functions”; in Japanese, “User Auxiliary”; in Polish, “Ułatwienia Dostępu”.

5. What to do if Accessibility Service stopped working?
Occasionally, Accessibility Service might have not been stopped normally when last run ended. As a result, Accessibility Service might not react to PC keyboard and mouse actions when ScreenOnPC server app is restarted later. In this situation, please 1) select “Accessibility” in the menu, or go to phone Settings -> Accessibility -> ScreenOnPC, switch the button to OFF once, 2) then switch it back to ON.

6. How to transfer or copy-and-paste text between the phone and the PC?
Please visit https://www.quaray.com/screenonpc-text-forwarder .

7. How to use the PC keyboard as an external keyboard for phone?
Please visit https://www.quaray.com/screenonpc-pc-keyboard .

8. How to use the USB connection mode?
Please visit https://www.quaray.com/screenonpc-usb-mode .

9. How to enable encryption?
ScreenOnPC supports secured, encrypted connection between the server and the viewer. It uses the industry standard TLS (Transport Layer Security) 1.2 protocol. When encrypted connection mode is used, it ensures that the data remains secure, even if someone intercepts the data transmitted on the network. To enable encryption, set “Support Encryption” in the server settings, and set “Enable Encryption” in the viewer settings.

Not found answers to your questions?
Please send emails to info@quaray.com .